For help with Visma Academy

Escalation routes in Support & Knowledge

Support Managers:

Cloud ERP Product Experts (Support):
Hanne Verbeek, hanne.verbeek@visma.com, +47 932 12 633
Cloud ERP Process Experts (Consulting):
Edwin Myrvold-Sitjsma, edwin.myrvold-sijtsma@visma.com, +47 977 55 809
BI Support & Consulting:
Vivian Dybvik, vivian.dybvik@visma.com, +47 957 90 194
Cloud HRM Product Experts (Support):
Stian Kølbel, stian.kolbel@visma.com, +47 959 60 631
Cloud HRM Business Process (Consulting):
Ronny Aukrust, ronny.aukrust@visma.com, +47 913 13 471
OnPrem Huldt & Lillevik Lønn (Support and Consulting):
Mari Barlund, mari.barlund@visma.com, +47 976 45 591
OnPrem Visma Lønn Product (Support and Consulting):
Nils-Petter Andersen, nils-petter.andersen@visma.com, +47 928 85 116
OnPrem ERP Business Process (Consulting):
Inga Shvarova, inga.shvarova@visma.com, +47 930 04 015
OnPrem ERP Product Experts (Support):
Geir Moe, geir.moe@visma.com, +47 454 25 840
Contracting & Periode & Year (Support):
Hilde Engelstad Haakonsen, hilde.engelstad.haakonsen@visma.com, +47 455 06 109
Contracting Business Process (Consulting):
John Trygg, john.trygg@visma.com, +47 464 00 660
Customer Success API/Technical team:
Vibeke Høeg, vibeke.hoeg@visma.com, +47 950 87 982
Customer & Partner Service:
Silje Høiseth, silje.hoiseth2@visma.com, +47 988 79 213
Learning Universe & Digital CX:
Martin Lervik Bø, martin.lervik.bo@visma.com, +47 957 34 060
NPS & Churn:
Tone Kristiansen, tone.kristiansen@visma.com, +47 928 34 073

Director of Customer Success - Julie Groth Grønlund

Mobile: +47 970 81 858

Head of Customer Experience - Mina Røisland

Email: mina.roisland@visma.com

Mobile: +47 986 85 929

Head of ERP - Kenneth Flaglien

Email: kenneth.flaglien@visma.com

Mobile: +47 951 40 028

Head of Cloud ERP & BI - Eirik Sønju Friise

Email: eirik.friise@visma.com

Mobile: +47 959 40 001

Head of HRM - Nils-Petter Andersen

Email: nils-petter.andersen@visma.com

Mobile: +47 928 85 116

Head of Cloud HRM - Cecilie Dahl

Email: cecilie.dahl@visma.com

Mobile: +47 934 527 84

Liselotte Verbeek, liselotte.verbeek@visma.com +47 934 62 133

Visma.net Financials/Visma Severa: Jonas Pålsson, Jonas.Palsson@visma.com +46702 50 7610
Visma Control/Visma DCE/Visma PX Control: Linda Sablic, Linda.Sablic@visma.com +46 406 02 5242
Visma Business Product Line: Liselotte Verbeek, liselotte.verbeek@visma.com +47 934 62 133
Visma API team: Erik Levin, erik.levin@visma.com +47 911 70 584

Päivi Peura, Paivi.Peura@visma.com +35 840 05 85 714

Visma.net/Econet/Nova/: Janika Vilponen, Janika.Vilponen@visma.com +35 850 33 05 509
L7/HRM: Anne Välimaa, Anne.Valimaa@visma.com +35 850 48 69 283
Visma Business Product Line: Liselotte Verbeek, liselotte.verbeek@visma.com +47 934 62 133
Visma API team: Erik Levin, erik.levin@visma.com +47 911 70 584

Local solutions: Peter Luthman, peter.luthman@visma.com
Visma Business Product Line: Liselotte Verbeek, liselotte.verbeek@visma.com +47 934 62 133
Visma API team: Erik Levin, erik.levin@visma.com +47 911 70 584

For help with Visma Support Community (this portal), please contact s upport-web@visma.com